Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a site we cover? We read every message that comes in. This page explains the best way to reach us and what we can (and can't) help with.
How to reach the team
The quickest way to contact us is by email at [email protected]. We try to respond within a couple of business days, though it can take a little longer during busy periods. Please include as much detail as you can — which casino you're asking about, what page you were on, and what specifically prompted your message — so we can get back to you with something useful rather than a generic reply.
What we can help with
- Corrections to bonus terms, licensing details, or coin support listed on a review
- Suggestions for casinos or topics you'd like us to cover
- Reports of broken links, outdated information, or site errors
- General feedback on how we rank and compare crypto casinos
What we can't help with
Bitcoin Casinos is an independent review and comparison site — we are not a casino operator, and we don't hold player funds, process withdrawals, or manage accounts on any of the sites listed here. If you have a dispute with a specific casino — a delayed payout, a frozen account, or a bonus that wasn't honored — that issue needs to go directly to the casino's own support team, since we have no access to player accounts or transaction records. We also can't offer legal or tax advice on gambling winnings or crypto gains; for anything in that territory, a qualified professional is the right person to ask, not a review site.
If you're struggling with your gambling
If you or someone you know is finding it hard to control gambling, help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. It's free, confidential, and not tied to any operator. Our Responsible Gambling page has more on the tools and support options available, including a reminder that offshore crypto casinos often don't offer the same self-exclusion or player-protection tools as state-regulated operators.
Before you write in — check our other pages first
A lot of common questions are already answered elsewhere on the site. If you're wondering how our ratings work or who's behind the site, our About Us page covers that. If you're outside the US or researching alternatives to GamStop-linked sites, we also have a dedicated page on Non GamStop Casinos. And if you want the full detail on how the site operates, our Terms and Conditions page sets that out.
A note on our reviews and commercial relationships
Bitcoin Casinos may earn a commission when readers sign up through links on this site. That relationship never decides our rankings — offers are reviewed on the same criteria regardless of whether a commercial arrangement exists. If you think a review reads as biased or out of date, that's exactly the kind of feedback we want to hear, so tell us and we'll take a look.
Age and eligibility reminder
This site and the casinos it reviews are intended for adults only — 18 or 21 and over depending on the specific casino and your state's laws. Crypto casinos serving US players are typically licensed offshore, in jurisdictions like Curaçao or Anjouan, rather than by any US regulator, and availability varies by state. If you're reaching out with a question about whether a particular site is available where you live, check the casino's own terms first, since restrictions differ from operator to operator.